Careers
Business Analyst
Toronto, Vancouver, ON, BC, Canada .
full-time . April 13, 2021
Description
Introduction
We are looking for a motivated, organized, detail-oriented and personable individual to take on a challenging and rewarding business analyst/consultant role in a fast-paced environment working with regulatory clients in Canada and the US.
Company
About Thentia
Thentia is a rapidly expanding compliance product company that is pushing technological boundaries and driving global innovation. We are venture capital funded and continue to expand as our market dominance within the US and Canada increases.
We operate with a vision to build a range of enterprise products and services in multiple industries, including finance and banking, corporate governance, healthcare, and law enforcement.
We care about our clients. We genuinely want to help them with their work, be a more effective regulator and take care of them after.
Thentia provides employees with a flexible working environment, professional development opportunities, family medical coverage and a flexible paid-time-off plan which includes vacation, personal, and sick leave. We aim to keep our employees happy and healthy.
We are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
Position Overview
You will work directly with our clients to capture requirements. Taking a product-oriented approach, you will assist the client by designing a system that adapts to our current product offerings. You will capture workflows and guide the client to operational efficiency in regulatory-related administrative tasks through our product's.
After consulting with the client and documenting all requirements, you become our internal “expert” regarding the client’s processes and will create JIRA stories that effectively translate your captured requirements to a format that can be understood by the development team. You will engage in testing and verification to confirm the end product complies with your documentation.
Having a thorough understanding of and experience in regulatory environments (specifically professional regulation) is very helpful for success in this role. Understanding licensing processes and procedures is extremely beneficial to this role.
Responsibilities
- Maintain positive, client-centric relationships with all clients.
- Collaborate with client subject-matter experts to efficiently map requirements that improve client efficiency and meet the regulatory requirements of the organization.
- Become the “organizational expert” and assist the client through to product delivery in collaboration with the rest of the Thentia team.
- Create visual representations of our product that represents the client’s workflows using tools like Balsamiq and LucidChart.
- Assist project managers in determining work that is within scope and out-of-scope and communicates with the clients accordingly.
- Maintain comprehensive project documentation.
- Translate documented requirements to Confluence and JIRA user stories.
- Track billable time for out-of-scope project deliverables.
- Other project management duties as delegated.
Required Skills
Requirements
- Minimum 3 years of business analysis or operational experience.
- Minimum 3 years of regulatory experience.
- Bachelor of Business Administration (or equivalent) or greater.
- Strong analytical and problem-solving skills
- Work well with a diverse team in a fast-paced environment.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and experience in client-facing communications.
- Exceptionally organized with strong attention to detail.
- Excellent time management skills.
- Experience with task scheduling and resource allocation.
Assets
- Familiarity with the Office 365 suite.
- Familiarity with Microsoft Projects.
- Experience with the AGILE project management model.
- Familiarity with JIRA projects, boards and stories.
- Familiarity with tools like Balsamiq and LucidChart.